Support
We're here to help you get the most out of TasteLanc.
Contact Us
Have a question, feedback, or need assistance? We'd love to hear from you.
- Email: info@tastelanc.com
- Website: https://tastelanc.com
Frequently Asked Questions
What is TasteLanc?
TasteLanc is your guide to discovering the best restaurants, happy hours, events, and specials in Lancaster, PA. We help you find great dining experiences and stay updated on local food scene happenings.
How do I create an account?
You can create an account by downloading our app from the App Store or Google Play and signing up with your email address. Account creation is free and gives you access to personalized recommendations and saved favorites.
How do I delete my account?
You can delete your account by visiting our account deletion page. This will permanently remove your account and all associated data from our systems.
Is TasteLanc free to use?
Yes, TasteLanc is free to download and use. We offer a premium subscription with additional features for users who want an enhanced experience.
How can I report incorrect information?
If you notice any incorrect information about a restaurant, event, or special, please email us at info@tastelanc.com with the details, and we'll review and update the information promptly.
Troubleshooting
App not loading properly?
Try closing the app completely and reopening it. If the issue persists, check your internet connection or try reinstalling the app. Make sure you have the latest version installed.
Location services not working?
Ensure location permissions are enabled for TasteLanc in your device settings. On iOS, go to Settings > Privacy > Location Services > TasteLanc. On Android, go to Settings > Apps > TasteLanc > Permissions > Location.
Not receiving notifications?
Check that notifications are enabled for TasteLanc in your device settings. Also verify that you have notifications enabled within the app settings.
For Restaurant Owners
Want to list your restaurant on TasteLanc or update your business information? Contact us at info@tastelanc.com and we'll help you get set up.
Response Time
We aim to respond to all support inquiries within 24-48 hours. For urgent matters, please include "URGENT" in your email subject line.